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3P CONSULTING, LLC |
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SERVICES |
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GETTING STARTED |
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Timing "How do I know when it's time to implement a performance improvement program?" The indicators vary according to the business involved. Common red flags include employee turnover, number of recorded sick-days, level of customer complaints lodged, unachieved company targets, labor relations difficulties, decreased productivity, reduced revenue, profits, etc. Watch for significant changes in these areas according to pre-determined thresholds. | ||||
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Skepticism "Isn't 'performance improvement' just another fad to get us to spend more money on HR?" No. Improving performance means systematically determining what gets done, who the right people are to get it done, and making sure that they are working to the best of their abilities. More specifically, it means scientifically quantifying activities in the pursuit of defined goals and to encourage employees/ behaviors which facilitate goal attainment, while discouraging those inhibiting it. The alternative would be to leave these matters to chance. A good PIP (performance improvement program) embodies a favorable return on investment, and a good PIP provider will work transparently every step of the way. In other words, performance improvement programs should prove that they work. | ||||
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